ADOBE ILLUSTRATOR WINDOWS 24 CANT SEEM TO OPEN LAYERS WINDOW
From: Laura_Carvajal@no-spam
Subject: cant seem to open layers window!
Date: Thu, 1 Apr 2004 17:57:38 -0800


Hi,

My name is Laura and for some bizzare reason, I can not seem to open the layers window, it just won't show up on my screen. I keep going to Windows> then Layers and nothing happens. I have Windows XP on my computer and I own a Toshiba Satellite laptop. The version of Adobe Illustrator I have is 10.0. I've definitely been able to use the Layers Window before, but today it just doesn't want to show up on my screen. Will somebody please help me? Thank you!

Laura





















From: Timothy_Foolery®@no-spam
Subject: Re: cant seem to open layers window!
Date: Thu, 1 Apr 2004 18:25:11 -0800

you need to delete your AIPrefs file. Search this forum for instructions.


From: Laura_Carvajal@no-spam
Subject: Re: cant seem to open layers window!
Date: Thu, 1 Apr 2004 18:36:38 -0800

Hi Timothy,
I'm sorry, but I'm very new at this user to user forum. I have tried searching the forum.... I click on the top where it says, Search the forum and type in a keyword (delete AlPrefs file) and it keeps bringing me back to the message that i posted earlier. I'm really sorry, but I'm a bit confused, Thank you.

Laura

From: Laura_Carvajal@no-spam
Subject: Re: cant seem to open layers window!
Date: Thu, 1 Apr 2004 19:05:53 -0800

I actually did find the forum for deleting AIPrefs file, and I did delete the file, but it doesn't work. I still can't get the layers window to show up on my work area. What else could possibly be wrong??

Laura

From: LenHewitt@no-spam
Subject: Re: cant seem to open layers window!
Date: Fri, 2 Apr 2004 00:46:49 -0800

Laura,

>>Illustrator I have is 10.0. <<

Get the update to 10.0.3.

There is a link to the downloads area from the Forum Intro at the top of this forum's Topic List.

If that doesn't fix it, come back and tell us.


From: Laura_Carvajal@no-spam
Subject: Re: cant seem to open layers window!
Date: Sun, 4 Apr 2004 09:05:32 -0800

Hi LenHewitt,
I do have Illustrator 10.0.3. Should I just reinstall Illustrator??
Laura

From: Laura_Carvajal@no-spam
Subject: Re: cant seem to open layers window!
Date: Sun, 4 Apr 2004 09:12:52 -0800

Hey LenHewitt,
I actually do have Illustrator 10.0.3. SHould I just reinstall Illustrator?
Laura

From: LenHewitt@no-spam
Subject: Re: cant seem to open layers window!
Date: Sun, 4 Apr 2004 10:50:26 -0800

Laura,

Before doing that, try deleting the aiprefs file. Details here:

http://www.adobeforums.com/cgi-bin/webx?50@@no-spam

From: Laura_Carvajal@no-spam
Subject: Re: cant seem to open layers window!
Date: Sun, 4 Apr 2004 13:46:04 -0800

Hey LenHewitt,
I did delete the AIPrefs file. What else should i do?
Laura

From: Timothy_Foolery®@no-spam
Subject: Re: cant seem to open layers window!
Date: Sun, 4 Apr 2004 15:24:35 -0800

Did you have Illustrator closed when you deleted it?


From: Laura_Carvajal@no-spam
Subject: Re: cant seem to open layers window!
Date: Sun, 4 Apr 2004 17:56:56 -0800

Yes I am pretty sure I had illustrator closed when I deleted the file.


From: LenHewitt@no-spam
Subject: Re: cant seem to open layers window!
Date: Mon, 5 Apr 2004 00:20:31 -0700

Laura,

At this point I would try an uninstall/re-install