ADOBE INDESIGN WINDOWS 54 TRASHING PREFS FOR WINDOWS
From: Sandee_Cohen@no-spam
Subject: Trashing Prefs for Windows?
Date: Sat, 3 Apr 2004 15:38:35 -0800


I'm having a problem with InDesign crashing every time I try to place an InCopy story.


Anyone have any ideas?

And where might I trash the prefs for Windows?





















From: Steve_Werner@no-spam
Subject: Re: Trashing Prefs for Windows?
Date: Sat, 3 Apr 2004 16:52:42 -0800

Hi, Sandee,

I never had that happen in my InCopy testing, and I have no idea what might be happening. Try the InCopy forum for ideas.


Hold down Ctrl+Alt+Shift when you're launching InDesign CS to delete the prefs (it's Command+Control+Option+Shift on the Mac).



From: Robert_Levine@no-spam
Subject: Re: Trashing Prefs for Windows?
Date: Sun, 4 Apr 2004 07:05:24 -0800

Sandee,

The only Adobe program that I can think of that you shouldn't have two version of is Acrobat. I believe this holds true for Mac as well
There's no reason at all that you can't have more than one version of other programs. I have two versions of Illustrator, InDesign and Photoshop and there are NO PROBLEMS.

Bob

From: Sandee_Cohen@no-spam
Subject: Re: Trashing Prefs for Windows?
Date: Sun, 4 Apr 2004 07:19:25 -0800

All fixed!!!

I suddenly noticed that I had a copy of InDesign 2 on the same Windows machine. How I got ID CS to run at all is a miracle as I don't believe it is good to have two versions of the same program on a Windows machine. (One good thing about the Mac.)


So I just stripped everything off the machine, reinstalled the Creative Suite and Tah-Dah! I'm in business!!!


Chalk this one up to User Error!


From: Sandee_Cohen@no-spam
Subject: Re: Trashing Prefs for Windows?
Date: Sun, 4 Apr 2004 08:52:44 -0800

The only Adobe program that I can think of that you shouldn't have two version of is Acrobat. I believe this holds true for Mac as well
This is interesting information. But there is no problem with two versions of Acrobat on the Mac.


However, I am glad to read that I can have two versions of programs such as InDesign.


I really have no idea then what was the problem. But fortunately all it fixed.


From: Dave_Saunders@no-spam
Subject: Re: Trashing Prefs for Windows?
Date: Sun, 4 Apr 2004 08:55:05 -0800

Yep, I've got 4, 5 and 6 on my Cube with no apparent problems (not that I use 4 and 5 much any more).


Dave

From: Robert_Levine@no-spam
Subject: Re: Trashing Prefs for Windows?
Date: Sun, 4 Apr 2004 12:20:09 -0800

I don't know what the issue is with Acrobat but I know it's the only application that when installing and finding a previous version warns that the prior version be uninstalled.

But again, no other applications by any other vendor with the exception of Outlook have this restriction.

Bob

From: Guy_Smiley@no-spam
Subject: Re: Trashing Prefs for Windows?
Date: Mon, 5 Apr 2004 12:36:00 -0700

Robert_Levine@no-spam wrote in news:52D85027C7695585678C0EDCEAC32FCA@no-spam
> I don't know what the issue is with Acrobat but I know it's the > only application that when installing and finding a previous > version warns that the prior version be uninstalled.

I think it might have something to do with installing more than one printer that uses the PDF port. When I first got Acrobat 6, I ignored the warning and installed it without uninstalling Acrobat 5. The applications both worked fine, but neither the Acrobat 5 Distiller Printer nor the Acrobat 6 PDF Printer worked.